Business -> My Business Account
CRA My Business Account
My Business Account is an online service provided by Canada Revenue Agency (CRA), that allows you to manage tax-related information for your business.
CRA Pre-Authorized Debit (PAD)
Online Mail Becoming the Default for Businesses
Requesting Paper Mail From CRA
Canada Revenue Agency (CRA) Resources
Tax Tip: Make sure your email address is up to date in your My Business Account: in 2025 CRA is transitioning to online mail instead of paper mail.
My Business Account Services
This service allows management of GST/HST, payroll tax and corporate income tax. You can view status of returns, account balances, transactions, correspondence, and banking information. CPP/EI rulings can be requested, and payroll nil remittances can be filed. For a more complete list of available services, see the CRA page Services in My Business Account.
Your business and its representatives are able to ask questions about your tax accounts online, and CRA will answer electronically, so you'll have the answer in writing. Using this service you can get answers to specific tax account-related questions for these business accounts:
 | GST/HST |
| corporate income tax |
| excise duty |
| excise tax |
| excise tax on insurance premiums |
| air travellers security charge |
| fuel charge |
| partnerships |
| luxury tax |
| underused housing tax |
My Business Account can be used by
| Business owners, including sole proprietors, partners, directors and officers. |
| Through Represent a Client - Representatives, including employees, legal representatives (executors, powers of attorney, legal guardians), and other third-party representatives such as the firm's employees and professional accountant. |
CRA Pre-Authorized Debit (PAD)
The CRA pre-authorized debit option now appears when one logs into "My Business Account", but is not available in "Represent a Client".
Pre-authorized debit allows a user of "My Business Account" to authorize CRA to withdraw a pre-determined payment amount directly from the business bank account on a specific date.
The PAD system can be used to make many different payments, including payroll source deductions, GST/HST remittances, Part XIII non-resident withholding tax, and many other types of payments.
The payments to be made can be one-time payments or payments recurring on a regular basis. The PAD agreement must be created at least 5 business days prior to the due date of the payment.
Once a PAD agreement is set up for a particular type of payment on a recurring basis, it can be modified, cancelled or skipped. However, this must be done at least 5 business days prior to the scheduled payment date.
For more information see the CRA pre-authorized debit help menu.
CRA Online Mail Service
Using the online mail service in My Business Account, notices of assessment and reassessment and some letters can be received online for selected accounts including corporate income tax and GST/HST accounts. Up to 3 e-mail addresses can be signed up for each account.
Online Mail Becoming the Default for Businesses
Income Tax Act s. 244(14.2)
Beginning May 12, 2025, CRA will transition to online mail as the default for most business correspondence, delivering notices and updates through My Business Account instead of by paper mail. They have produced a timeline for the transition to online mail:
| May 12, 2025: new business and program account registrations will receive most of their business correspondence online in My Business Account |
| June 16, 2025: existing businesses with a My Business Account, or who have authorized a representative to access their information through CRA's Represent A Client portal will start receiving online mail. This will be a problem for businesses that do not have an online account, but use an authorized representative, because those representatives are unlikely to monitor the client's online mail. |
Existing business without a My Business Account and without an authorized representative will continue to get paper mail, as will charities and non-resident businesses.
See Business owners unprepared for CRA's switch to default online mail at risk of missing tax info by Rudy Mezzeta.
Requesting Paper Mail From CRA
Starting May 12, 2025, paper mail can be requested (and the request must be made every 2 years to keep receiving paper mail):
| in your CRA My Business Account, or |
| by completing, signing and mailing to your Tax Centre form RC681 - Request to Activate Paper Mail for Business. This will be a problem if there is a Canada Post strike starting in May 2025. |
The request for paper mail can only be made by an individual with signing authority such as an owner or their legal representative.
See CRA's Online mail for business
Tax Tip: Make sure your email address is up to date in your My Business Account!
Canada Revenue Agency (CRA) Resources
My Business Account - to register or log in.Help with using the CRA sign-in services
CRA pre-authorized debit help menu
Represent a Client - to register or log into your employer's or business client's account
Manage how your business uses Represent a Client
Tax Tip: My Business Account is an easy way to monitor your payroll, GST/HST and income tax accounts.
Revised: May 20, 2025