My Business Account is an online service provided by Canada Revenue Agency (CRA), that allows you to manage tax-related information for your business.
CRA Pre-Authorized Debit (PAD)
Online Mail is Now the Default for Businesses
Requesting Paper Mail From CRA
Canada Revenue Agency (CRA) Resources
Tax Tip: Make sure your email address is up to date in your My Business Account: in 2025 CRA has transitioned to online mail instead of paper mail.
This service allows management of GST/HST, payroll tax and corporate income tax. You can view status of returns, account balances, transactions, correspondence, and banking information. CPP/EI rulings can be requested, and payroll nil remittances can be filed. For a more complete list of available services, see the CRA page Services in My Business Account.
Your business and its representatives are able to ask questions about your tax accounts online, and CRA will answer electronically, so you'll have the answer in writing. Using this service you can get answers to specific tax account-related questions for these business accounts:
My Business Account can be used by
The CRA pre-authorized debit option now appears when one logs into "My Business Account", but is not available in "Represent a Client".
Pre-authorized debit allows a user of "My Business Account" to authorize CRA to withdraw a pre-determined payment amount directly from the business bank account on a specific date.
The PAD system can be used to make many different payments, including payroll source deductions, GST/HST remittances, Part XIII non-resident withholding tax, and many other types of payments.
The payments to be made can be one-time payments or payments recurring on a regular basis. The PAD agreement must be created at least 5 business days prior to the due date of the payment.
Once a PAD agreement is set up for a particular type of payment on a recurring basis, it can be modified, cancelled or skipped. However, this must be done at least 5 business days prior to the scheduled payment date.
For more information see the CRA pre-authorized debit help menu.
Using the online mail service in My Business Account, notices of assessment and reassessment and some letters can be received online for selected accounts including corporate income tax and GST/HST accounts. Up to 3 e-mail addresses can be signed up for each account.
Income Tax Act s. 244(14.2)
Beginning May 12, 2025, CRA will transition to online mail as the default for most business correspondence, delivering notices and updates through My Business Account instead of by paper mail. They have produced a timeline for the transition to online mail:
Existing business without a My Business Account and without an authorized representative will continue to get paper mail, as will charities and non-resident businesses.
Don't fall for fake CRA or other websites: Bank account emptied of more than $25K after Ontario woman put banking info into fake CRA website.
See Business owners unprepared for CRA's switch to default online mail at risk of missing tax info by Rudy Mezzeta.
Starting May 12, 2025, paper mail can be requested (and the request must be made every 2 years to keep receiving paper mail):
The request for paper mail can only be made by an individual with signing authority such as an owner or their legal representative.
See CRA's Online mail for business
Tax Tips:
If you don't have a My Business Account but have an authorized representative, make sure they are checking your email regularly.
Make sure your email address is up to date in your My Business Account!
Help with using the CRA sign-in services
CRA pre-authorized debit help menu
Represent a Client - to register or log into your employer's or business client's account
Manage how your business uses Represent a Client
Tax Tip: My Business Account is an easy way to monitor your payroll, GST/HST and income tax accounts.